VIMA Gallery – Policies & Terms

Privacy Policy

Vima Gallery (“we,” “us,” or “our”) respects your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, www.vimagallery.com.

1. Information We Collect
   We collect personal information you provide to us directly, including:
   • Name, email, and phone number (e.g., via forms to book events or classes)
   • Event details you submit
   • Payment information (if applicable, through third-party processors)
   We also collect limited technical data automatically, such as:
   • IP address
   • Browser type and pages visited (via analytics tools like Google Analytics)
2. How We Use Your Information
   We use the information to:
   • Communicate with you about bookings or inquiries
   • Provide and improve our services
   • Send occasional marketing emails (you can opt-out anytime)
   • Maintain the security and functionality of our website
3. Third-Party Services
   We use third-party tools (e.g. Google Ads, Google Analytics, Wix forms, payment processors) that may collect and store your data under their own privacy policies.
4. Data Security
   We use industry-standard measures to protect your information, but we cannot guarantee complete security.
5. Your Rights
   You may request to:
   • Access, update, or delete your personal information
   • Unsubscribe from emails
   To do so, contact us at: vimagallery@gmail.com
6. Cookies
   Our site uses cookies to improve your browsing experience and analyze traffic. You can control cookies in your browser settings.
7. Changes to This Policy
   We may update this Privacy Policy from time to time. The updated version will be posted on this page.
8. Contact
   If you have any questions, email us at: vimagallery@gmail.com.

Return Policy (Artwork Sales)

We take great pride in the quality and originality of our artwork.
• All original artwork and commissions are final sale.
• We do not accept returns or exchanges, except in cases of shipping damage.
• If your item arrives damaged, notify us within 7 days of delivery with photos and a description.
• If approved, return shipping is the responsibility of the buyer.

Sip & Paint Events – Terms & Fees

What’s Included in the Standard Fee:
• 1.5 to 2 hours of guided painting instruction
• All painting materials:
◦ Canvas, paints, apron, easel, and brushes
• Full setup and cleanup.

Additional Services (Optional Fees):
$40 flat fee for foldable chairs and tables (if seating is not provided at the venue)
• Additional charges apply for wine, refreshments, snacks, or cheese trays upon request.

Booking & Cancellation Policy:
• Cancellations must be made at least 48 hours prior to the event for rescheduling or refund eligibility
• No-shows are not eligible for a refund
• Guests must be 21+ to consume alcohol
• BYOB permitted where the venue allows.

Art Classes Policy

Our art classes are designed to provide a creative, supportive, and skill-building experience for both children and adults.

Registration & Payments
• Full payment is required at the time of registration to reserve a spot
• Class sizes are limited to ensure personalized instruction.

Cancellation & Makeup Classes
• If you cancel more than 24 hours before the class, we can issue a credit for a future class
• No-shows or last-minute cancellations are non-refundable
• Missed classes are not guaranteed a makeup unless previously arranged.

Supplies
• All standard supplies are included unless otherwise noted
• Students are welcome to bring their own tools if preferred.

Behavior Expectations
• Respectful and safe behavior is expected at all times
• Inappropriate conduct may result in removal from class without refund.

Photo Permission
• We may take photos during class to share on our website or social media
• If you prefer not to be photographed, please notify us in advance.